When shopping they get you to opt into this VIP membership to get a rebate.. well it is so confusing you don't get the rebate and trying to get out of the whole mess is a time consuming nightmare!!!
5 phone calls to customer service. I was able to cancel the auto debit "membership" and then given a lengthy list of instructions to go back and collect the rebate I was supposed to receive. At one point I was given a phone number to call that was a "male chat site"" Ridiculous and the worst customer service. I liked the clothing but will never order from them again.
There is nothing VIP about it is just a way to get money out of you. Stay away!!
Product or Service Mentioned: Northstyle Membership.
Monetary Loss: $20.