I ordered a $26 item in August and from September forward Northstyle charged $14.95 to my account. The claim is that I signed up for a VIP Plus account that I was supposed to cancel after 30 days if I no longer wanted it.
I never sign up for these programs so something devious is going on here. I called and a very nice young man tried to help. He said he would cancel my VIP program (that I never wanted). I insisted that I get my money back.
He finally relented and said they would refund 3 months.
I have no idea if this will happen. If they do not, my bank said that they will investigate.
Reason of review: VIP program deception.
Monetary Loss: $90.
Preferred solution: Full refund.