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I purchased clothing from Northstyle.com and was directed to their VIP membership where I would get 10% of purchases and free shipping. This never happened because of the hoops you have to jump through. You have to register as a member and you don't get the discount...
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Anonymous
Anonymous

The same thing has happened to me. Don't deal with this company!!

Anonymous
Dahli

I was charged $12.95 without my consent or knowledge...called to have this charge taken off and she cancelled the vip membership and said I would get a refund of this charge.....

#669058
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Following a legitimate purchase on 11/20/2013, a monthly charge of $12.97 began appearing on our US Bank statement. The latest appeared on the November 2014 statement. I called to ask for an explanation on 12/15/2014. My question was: "What service or product was I...
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Anonymous
Bethany

Same thing happened to me. This is utter baloney and I will never order from this catalog again.

Anonymous
Anonymous

I recieved an order from northstyle they told me I would recieve free shipping since I spent over 49.00. I was asked about vip program for 14.99 a month i declined. I receive...

#570608
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I ordered nearly $200 worth of merchandise, then was offered another item at 15% off. I asked for 15% off one of the items I ordered. They said that wasn’t possible so I spoke to a supervisor. She also said it was not possible. I’m not happy but said okay complete the...
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#1117317
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Ordered 2 dresses March 26 which were in stock per the site. Almost 3 weeks later, three emails, one phone call and still no dresses . I was told the dresses were on back order (yet were in stock when ordered) and would be pulled for shipping last week. I checked order...
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1.3
#1233950
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I made a $300 purchase from Northstyle and was provided an offer for a VIP Program that offered free shipping, 10% off future orders and free returns. This offer was very vague and I did not read in the normal size print that this a free offer for one month and $14.95...
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Anonymous
Anonymous

This company has awful customer service which also comes with a dose of rudeness and bad attitudes. They just don't care if you have an issue or complaint.Such a shame because...

2.5
I liked
  • Products received were as ordered
I didn't like
  • Being scammed about vip program
#1027522
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I was just going to order from North Style and happened to spot this review site. After reading all of these, I am not going to order from them. Thanks to all of you for your honesty and for taking the time to write these reviews. Not going to order anything and when...
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Anonymous
Ann02

Horrible Customer Service...leave you waiting on hold for 1/2 or more if you want to speak to "customer service." Unable to put coupon code in the checkout process; therefor...

#1120723
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I placed 2 orders in November, 2017, and joined the NorthStyle VIP membership for refunds ($15./month). Requested refunds a few weeks later. They said refunds take several weeks. Called 4 times over 4 months. Received one refund, but not both. Called Feb 4, 2018, and...
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1.0
I didn't like
  • Customer service
#1208146
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I had forgotten how North Style took months to deliver an order a couple of years back - and that lapse of memory made me order from them again. I ordered at end of March. since I'd received no shipping info, I called - and was told item was on back order but they...
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Anonymous
Nancy R

Do not expect your item any time soon! My experience is the same as multiple others. They charge more than they should for shipping and it takes forever to get what you ordere...

Anonymous
Shusrule

Glad I read these reviews. Was going to order several things. Too bad they seem to have such poor service because their items are really cute.

4.7
#1227040
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I ordered an item for my wife for Christmas from their catalog. When it came it was of poor quality and she did not care for it. We returned the item and now 10 months later have become aware that Northstyle has been charging my credit card a monthly "VIP Charge" of...
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Anonymous
Rick

How could it have taken nearly a year for you to figure this out ?Do you not read your credit card statements ?

1.0
I didn't like
  • Did not knowingly authorize a vip monthly charge
#1122480
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Contact Northstyle

Mailing Address:
NorthStyle
2 BITS Trail P.O. Box 3336
Chelmsford, MA 01824-0936
Phone:
(877) 756-4075
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Northstyle Products and Services

All Northstyle Products
I apparently took a discount on a Northstyle on line order which automatically signed me up for the VIP program when I took a discount code that they offered. I had no idea that I was enrolled in a fee membership VIP program. This program has a 30 day cancellation -...
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#1202403
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