filters
State:
Show
City:
Show
Product:
Show
The item I ordered has been on back-order for almost two months, with very little communication from North Style. First, there is no communication for weeks on end. Then, I contacted the Customer Service Department snf received a delayed response. Finally after almost...
Read more
#1394911
Reply to reviews
Show

Northstyle - Orders backorder --- customer service poor

I ordered a jacket and it was too small so I returned it the refund was a very long process I had to make several phone calls I ordered the new jacket on the day that I had returned the jacket and I had not received that and I was told that it was on backorder item seem to be very slow to process my advice shopping on a faster online shopping such as Amazon or buying in a brick and mortar store
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1394861
Reply to reviews
I will NEVER ORDER from NorthStyle again. I was given the runaround by customer service. When I ordered online, I paid for faster shipping in addition to their exorbitant shipping cost. In the catalog, it says that standard delivery is 3 to 5 days. I needed the item...
Read more
1.0
#1392786
Reply to reviews
My name is Joan Chwalisz 5130 Harvard Terr. Skokie IL. I have received your catalog and no longer wish to do so. Please dicontinue sending me the catalog as it will only end up in our recycling bin. Thank You many of the items in your catalog are not the styles that i...
Read more
#1375563
Reply to reviews
I'm at a loss for words on this company - I placed an order for all in stock items on September 25th. The order did not ship until October 5th and it won't deliver until October 18th. NO WHERE does it tell you this AND I paid for shipping! They want you to join their...
Read more
#1374400
Reply to reviews
DO NOT SHOP WITH THEM! They were going into my account and TAKING $14.95 monthly without my consent or knowledge...until I caught them. Throw those catalogs away as i now do! Never again. Thieves! issedConsumer.com is a platform where you can be heard and helped. Why...
Read more
#1372751
Reply to reviews
this company is horrible, to deal with, it's a total scam....you do not get a cancellation number all you get it an order number not even an email...then they sign you up for their catalogs besides. I tried to cancel they said they did but it was charged to my card...
Read more
1.0
I didn't like
  • Customer service non existant
  • Customer service and delivery failure
  • Customer service
#1370519
Reply to reviews
I almost got sucked in. I thought it was an email sign up and you get free shipping. I was about to order almost $200.00 in one order. Most places have free shipping for that much money but I really thought it was just email signup until I noticed in in a small font in...
Read more
1.0
I didn't like
  • Vip program sucks
#1366819
Reply to reviews
On 9/4 I placed an order of $423 with Northstyle. After a week of receiving no confirmation, I called. They couldn't find the order, but said to check with my bank to see if a charge went through. It did. By this time I was very worried of a scam; a charge in the name...
Read more
3.2
I didn't like
  • Lack of confirmation and tracking
#1361555
Reply to reviews

Contact Northstyle

Mailing Address:
NorthStyle
2 BITS Trail PO Box 6529
Chelmsford, Massachusetts 01824-0929
United States
Phone:
(877) 756-4075
More

Northstyle Products and Services

On Aug 31 I ordered 4 catalog items and paid for rush service ($21.00), because I needed the items for an event in NY on September 7th. I assumed they would arrive in a few days ... wrong! On Sept 5, I got a notice from Northstyle that my items had shipped and should...
Read more
2.2
I liked
  • Quality of items and prices
I didn't like
  • Custom service response
  • Backorder without my consent
  • False rush delivery
#1352468
Reply to reviews