Following a legitimate purchase on 11/20/2013, a monthly charge of $12.97 began appearing on our US Bank statement. The latest appeared on the November 2014 statement.
I called to ask for an explanation on 12/15/2014. My question was: "What service or product was I receiving for these repeated charges?"
I never received an answer that I could understand. Finally, I was turned over to a supervisor who could not answer the same question. I was treated as if I was in the wrong and when I suggested that these charges SUGGESTED FRAUD, I was castigated as a "miscreant" (my word) and the call ended up in a pointless shouting match. I have since reported the whole matter to the bank and if that doesn't work I will contact the F.B.I. since the public mails were used to carry out the fraud.
Reason of review: Problem with delivery.
Monetary Loss: $156.
Preferred solution: Investigate PGI* Northstyle VIP & Club..