A dress I ordered was 2 inches shorter than described in their catalog. I called to return it and was told I would be reimbursed for this (they told me to insure it too which I did)
Initially I was given back the 69.95 for the dress only.
Had to call the company to say Hey! what about the shipping refund, it was your mistake. 14.95 (original shipping cost PLUS 5.49)
Never gave it back.
I even took pictures of the dress lying flat with yardstick as proof, but they didnt want to hear about this, she drowned out my voice with her company policy blah, blah, blah. Wouldnt listen to me!
This company operates like a scam, avoid!!!!
Monetary Loss: $20.