Product: Northstyle Customer Care Clear all filters (17 of 17 reviews match)
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I ordered something in August and have reordered it 3 times and each time NorthStyle cancels it without any communication. Each time when I ask why, they give some BS response that they don't take pre-paid Visa cards, or there was some issue with my credit card. No...
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1.8
Product
Northstyle Customer Care
I liked
  • Product
I didn't like
  • Customer service and delivery failure
#1181475
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I ordered 4 items at the beginning of December.All were sent to the billing address, not the receiving address. The first 3 eventually arrived at the receiving address even though North Style's Customer Service (once I got to a real person) told me they would be...
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1.0
Product
Northstyle Customer Care
I liked
  • Clothes are nice but sometimes overpriced
I didn't like
  • No response
#1162811
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Placed an order the day catalog was received (July 1, 2017) and was told there were no sizes available of the item I ordered.I was told item would be in mid July. Calling back on July 17, 2017 spoke with someone in customer service and was told item would be in 2nd or...
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1.0
Product
Northstyle Customer Care
I didn't like
  • Items out of stock
  • Customer service non existant
#1075675
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I ordered two items of clothing through Northstyle, and the package took three weeks to "arrive." It didn't arrive, however. The tracking number given to me was only good for the time that FedEx had it, and there was no tracking number for it when it had been handed...
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Anonymous
Ann02

I think Northstyle has the poorest customer service ever. There is no place at checkout, to insert the coupon codes. I tried to call to see about this and was transferred beca...

Product
Northstyle Customer Care
#1048851
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I see that others have been unhappy with Northstyle, but I am THRILLED with the Customer Service I got. It's so rare. that I have to repeat it: WOW!!!! And I am usually quite happy with the clothing. Not many of the catalog clothing fits me correctly and I hate going...
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Anonymous
Anonymous

Have to return something? Be prepaired for a long wait for your refund. Said 4-6 weeks. Only took 4-6 minutes to charge my account even before shipping. Will see how this play...

4.3
Product
Northstyle Customer Care
#1005985
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I placed an order over a week ago and received a deduction from my credit card.I never heard from the company after sending several emails about my order status. I called customer service and they stated my order would be shipped three days ago however, the status...
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1.5
Product
Northstyle Customer Care
#946974
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Northstyle Customer Care Review

There is no customer service ! They only have a recording...am SOL...Been waiting for 3 weeks for an in stock item...sick. DO NOT ORDER FROM THIS COMPANY !!
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Northstyle Customer Care
#933030
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After receiving extreme pressure with a phone order to order and sign up for one thing or another, I decided to place my next order online.I received an email which said I would get another email with 24 hours. Three weeks later, that never happened. I placed an...
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Northstyle Customer Care
#927891
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Northstyle Customer Care Review

Horrible .. I was spoken to like an ***.. Waiting already 2 weeks for my order .. 200. 00 dollarses .. First call I don't know .. Call Wednesday ..I did .. And it was so rude .. I will never order again.. I
Product
Northstyle Customer Care
#927519
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Used their form and followed their instructions and Northstyle received my return on 7/6/16 per their web site. No record of the exchange or any info on it such as an email was ever sent to me. On 8/19/16 I called customer service and was given a new order number and...
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Product
Northstyle Customer Care
#906940
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