Product: Northstyle Customer Care Clear all filters (0 of 21 reviews match)
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Northstyle - Clothing not true to size.

When I call the company I speak to someone I can't understand. Its frustrating. Theres also no postage paid label to return the item.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Northstyle Customer Care
#1244962
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Northstyle - Terrible

I had to enter my phone number 5 times and it never went through. I ended up calling Northstyle direct.
Product
Northstyle Customer Care
#1232081
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I hope NorthStyle and the parent company actually reads these. Are there any other options available for consumers to remove or block names from mailing lists? Poor customer service. Xxx xx xxx xx xx xx. Xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx...
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1.0
Product
Northstyle Customer Care
I didn't like
  • Customer service
#1200558
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Northstyle - Understaffed customer service

Happy with what I've bought. Just need to change my address. Waited a long time on hold for customer service. I can't find any way to do this simple function on their website. Amazing, and not in a good way! And since YOU, idiot website require 100 words, here are the rest: {{REDACTED}}
Product
Northstyle Customer Care
#1184925
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I ordered something in August and have reordered it 3 times and each time NorthStyle cancels it without any communication. Each time when I ask why, they give some BS response that they don't take pre-paid Visa cards, or there was some issue with my credit card. No...
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1.8
Product
Northstyle Customer Care
I liked
  • Product
I didn't like
  • Customer service and delivery failure
#1181475
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I ordered 4 items at the beginning of December.All were sent to the billing address, not the receiving address. The first 3 eventually arrived at the receiving address even though North Style's Customer Service (once I got to a real person) told me they would be...
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1.0
Product
Northstyle Customer Care
I liked
  • Clothes are nice but sometimes overpriced
I didn't like
  • No response
#1162811
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Placed an order the day catalog was received (July 1, 2017) and was told there were no sizes available of the item I ordered.I was told item would be in mid July. Calling back on July 17, 2017 spoke with someone in customer service and was told item would be in 2nd or...
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1.0
Product
Northstyle Customer Care
I didn't like
  • Items out of stock
  • Customer service non existant
#1075675
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I ordered two items of clothing through Northstyle, and the package took three weeks to "arrive." It didn't arrive, however. The tracking number given to me was only good for the time that FedEx had it, and there was no tracking number for it when it had been handed...
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Anonymous
Ann02

I think Northstyle has the poorest customer service ever. There is no place at checkout, to insert the coupon codes. I tried to call to see about this and was transferred beca...

Product
Northstyle Customer Care
#1048851
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I see that others have been unhappy with Northstyle, but I am THRILLED with the Customer Service I got. It's so rare. that I have to repeat it: WOW!!!! And I am usually quite happy with the clothing. Not many of the catalog clothing fits me correctly and I hate going...
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Anonymous
Anonymous

Have to return something? Be prepaired for a long wait for your refund. Said 4-6 weeks. Only took 4-6 minutes to charge my account even before shipping. Will see how this play...

4.3
Product
Northstyle Customer Care
#1005985
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I placed an order over a week ago and received a deduction from my credit card.I never heard from the company after sending several emails about my order status. I called customer service and they stated my order would be shipped three days ago however, the status...
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1.5
Product
Northstyle Customer Care
#946974
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