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I had forgotten how North Style took months to deliver an order a couple of years back - and that lapse of memory made me order from them again. I ordered at end of March. since I'd received no shipping info, I called - and was told item was on back order but they...
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Anonymous
Anonymous

Yes. Will NOTorder with bad rating. There are many new sites w the same poor rating! All trying to get in on the trusting American shopper sales, I guess.

Anonymous
Nancy R

Do not expect your item any time soon! My experience is the same as multiple others. They charge more than they should for shipping and it takes forever to get what you ordere...

4.7
#1227040
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I placed on order on March 3 and it finally arrived March 22. Nothing in my order was backordered--just terribly slow shipping. When my items finally arrived I was very disappointed as they were not as described and quality was poor. As I was getting ready to return my...
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#1224212
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Got a raincoat that was not the size advertised. Called customer service, and was told we had to pay to return it. We were told that our refund would include the full price of the merchandise plus the original shipping and handling. When I got the refund it was minus...
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#1218228
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Like many users here, I discovered that I have been billed $14.95 per month for the past 10 months for a “VIP” program I never knowingly signed up for, nor have seen any benefit from. This is really outrageous. I have emailed customerservice@northstylevip demanding...
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#1213228
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I placed 2 orders in November, 2017, and joined the NorthStyle VIP membership for refunds ($15./month). Requested refunds a few weeks later. They said refunds take several weeks. Called 4 times over 4 months. Received one refund, but not both. Called Feb 4, 2018, and...
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1.0
I didn't like
  • Customer service
#1208146
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Ordered Peony robe. Beautiful colored fabric but very stretchy. Very difficult to wear.Inner ties so low they would have to be tied over upper hip. All robes have pockets. No pockets. Called customer service, only one robe has pockets and it was a winter robe. Have to...
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2.4
#1205887
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Northstyle - Poor service

This is the worst customer service I ever experienced. Lost me As a customer
#1202443
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I apparently took a discount on a Northstyle on line order which automatically signed me up for the VIP program when I took a discount code that they offered. I had no idea that I was enrolled in a fee membership VIP program. This program has a 30 day cancellation -...
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#1202403
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I have been calling this company for over 5 years to try to get my deceased mother's name OFF of the mailing list and still receive catalogs in her name. Each time the customer service representative ensures me that it will be done. This company is NOT listening to...
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1.0
I didn't like
  • Customer service
#1200558
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I placed an order on February 9. All of the items, except one, were in the warehouse. I contacted customer service on February 20 as I still hadn't received a shipping notification. I was told that my order should ship out within 24-48 hours. Strange that it took an...
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Anonymous
Janell Scott

This also happened to me, I ordered merchandise on the 5th of the month and I never received any confirmation that the merchandise was on its way, since I needed the dress for...

1.0
#1193656
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