Not resolved
2.4
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Advertised vs Delivered
Customer service
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Value for money
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I logged into NorthStyle website. I entered my catalog number.

At checkout I saw a banner advertising 15% off I clicked on it. I read and followed the directions. It was late and they were closed. I called back to get help the next day I was repeatedly told that the only way that was offered was via an email link.

They would even acknowledge that it might have been phone or catalog related. No discount.

I bought the stuff I ordered anyway. I just felt that being I had read and feel I was offered the discount they could have at least tried.

Reason of review: Problems with payment.

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