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  • Customers like
    • Clothng i got fairly well2
    • Catalog1
    • Conversation with cs person1
  • Customers don't like
    • Customer service9
    • No refund7
    • Cusotmer servvie6

  • Jul 20
  • Footwear and Clothing
  • Bountiful, Utah
  • Northstyle Vip Club
  • 104
  • REVIEW RATING 4/5

I purchased clothing from Northstyle.com and was directed to their VIP membership where I would get 10% of purchases and free shipping. This never happened because of the hoops you have to jump through. You have to register as a member and you don't get the discount then, but on your next purchase as long as you jump through all their hoops. Then after a few weeks I had a $14.95 charge on my... Read more

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  • Jul 13
  • Footwear and Clothing
  • Chicago, Illinois
  • Northstyle Vip
  • 42
  • REVIEW RATING 4/5

You are charging me 14.95 on my charge card for VIP status that I do not nor did I sign up for. I would like you to take all these 14.95 charges off my credit card (credit this back to me). As a business owner this is fraudulent charges you are charging customers with out their agreeing. As we do have a lawyer on company staff, if this is not resolved he will be contacting you. Thank You Please... Read more

Was this review helpful? 0 0

  • Jul 08
  • Footwear and Clothing
  • Northstyle Cancellation Policy
  • 84
  • REVIEW RATING 4/5

My first order: everything went well. Lucky me. My second order: received half the order, with the other half on "back-order". After 30 days, no email offering status (I thought there was a consumer law, at least in my state, that customers had to be notified at the 30-day mark) or a chance to cancel. After 40 days with no notification, I emailed CS and asked to cancel. a few days later, I get... Read more

Was this review helpful? 0 0

  • Jul 07
  • Footwear and Clothing
  • Yuma, Arizona
  • Northstyle Shipping
  • 54
  • REVIEW RATING 3/5

I placed order and promptly rec'd comfirmation and it stated I would get another email once shipped. 3 weeks later and 3 emails later, I finally received response to my emails, it said order shipped. I called CS and gave order # and support #s but the cs person couldn't find any record of order. Evidently she found ordered and stated it was shipped a month ago. I explained I never rec'd. She... Read more

Was this review helpful? 0 0

  • Jul 07
  • Footwear and Clothing
  • Louisville, Kentucky
  • Northstyle Tunic
  • 86
  • REVIEW RATING 4/5

I returned 2 tunics. One was too small, one was defective. I requested an Exchange for the defective tunic and a Refund for the one too small. Both have been received by them. I have their Confirmation emails to prove it. They have Sent me a "we'll get back to you shortly" email every time I write. I have stacks of those, but no other Contact. I have been fighting this since May. I have been... Read more

Was this review helpful? 0 0

  • Jul 05
  • Footwear and Clothing
  • Sacramento, California
  • Clarks Leather Wedge Sandals
  • 65
  • REVIEW RATING 4/5

Purchased Clark Leather Wedged Sandals, NF369, for $99.00. The shoes did not fit right. Returned in May, have NOT HEARD A WORD, until I received email last week that something I DIDN'T purchase was on its way (and charged to my VISA). Inquired about both, only response was "we're looking into it." Then nothing. I've been a satisfied catalog shopper for some time, but never again with Northstyle.... Read more

Was this review helpful? 0 0

  • Jul 03
  • Customer Service
  • Wellsboro, Pennsylvania
  • Northstyle Free Catalog
  • 72
  • REVIEW RATING 4/5

I'm blown away by these reviews! Wish I would have known before I returned 2 items for an exchange and 1 refund in the beginning of May. I have been e=mailing everyday, and no response, except to say I would be contacted shortly by a rep. Nothing. I cancelled all of their catalogs...I really don't need this kind of stress, but, I'll keep writing everyday to them. After reading the reviews, I... Read more

Was this review helpful? 0 0

I like the clothing but their back order promises and horrible customer service have convinced me not to order again. Plus a scam that would have cost me an extra $40 had I not realized it. This is not an ethical company. Add comment

  • Jun 26
  • Online Shopping
  • East Aurora, New York
  • Online Order
  • 75
  • REVIEW RATING 4/5

I am with the group of folks who are finished with this company. Despite not being warned about backorders, 1 item delivered in a timely manner, waited 2 months for another 1 has yet to arrive and since been cancelled. I am equally frustrated with shipping complaint..paid for shipping AND will now pay for return (after waiting 2 months to receive). It's 2015..get with the program and offer up... Read more

Was this review helpful? 0 0

  • Jun 24
  • Footwear and Clothing
  • Washington, District Of Columbia
  • Refund Policy
  • 49
  • REVIEW RATING 3/5

I joined the Northstyle VIP program and never received any shipping refunds. For the first refund, I was told three times, " the Check is in the mail." Liars! For the second submission I was told I did not fill out the form properly. So twice I was ripped off. I not only didn't get a refund, I lost the first monthly fee for the program. After one more call and more lies, I cancelled their... Read more

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