2.1
  • Conversation with cs person1 votes
  • Customer service4 votes
  • No refund2 votes
  • Quality of item received2 votes
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  • Mar 23
  • Footwear and Clothing
  • Clearwater, Florida
  • Clothing
  • 134
  • REVIEW RATING 4/5

After my initial purchase in Nov. I rec'd my refund Including ship fee which took a long time. OK things are going as planned. However, I continued to purchase items from Northstyles & vendors they recognized. Icalled two wks ago & spoke to a gentleman who was going to put three sets of coupons in the mail for products I purchased. Sorry to say, I'M STILL WAITING. THEY HAD NO TROUBLE... Read more

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  • Mar 11
  • Footwear and Clothing
  • Mcpherson, Kansas
  • Positive Experience
  • 1
  • 1
  • 204
  • REVIEW RATING 4/5

I am a frequent buyer from Northstyle. I have never had a difficulty with the company. When I've ordered something that ends up being out of stock, I've been notified and given the option to continue to wait or cancel. Either way I have been offered a 10% on my next order. I often think the way we treat people has much to do with the outcome. If you assume the worst in people or a company... Read more

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  • Mar 04
  • Footwear and Clothing
  • Roseburg, Oregon
  • Blouse
  • 187
  • REVIEW RATING 4/5

Unless you just have to have the item and lots of time---stay clear of North Style!!! I placed and order mid-January--got 2 pieces first of March---the blouse I was told was on back order---several weeks after I placed the order. I just e-mailed an inquiry and the response was that one item had been returned (not by me!!!) and the blouse was still on back order. No I couldn't get free... Read more

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  • Mar 02
  • Online Shopping
  • Atlanta, Georgia
  • Rebate
  • 135
  • REVIEW RATING 4/5

Placed an order and cancelled. Then I placed another order. I asked about getting free shipping. I'm had to sign up for VIP. Then I had to go to that website to get my "rebate" of shipping and 10% discount. It was a hassle! I have to wait 3-6 weeks to get the rebate! AND, I will be charged $14.98/month to have the service! Are you kidding me??? To top it off, my (2)items, which were in... Read more

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  • Feb 23
  • Footwear and Clothing
  • Philadelphia, Pennsylvania
  • Shirt
  • 151
  • REVIEW RATING 5/5

Sent a shirt back for an exchange. Now two weeks later, still can not get anyone to say they received, which I know they did. SO NOW I AM OUT THE SHIRT AND THE $60. NEXT CALL IS TO THE BBB UNLESS THEY CAN COME UP WITH A REASON, ARE YOU IN MASSACHUSETTS? IF YES, THEN JUST SAY YOU WERE HIT WITH 4 BLIZZARDS! AWFUL, AWFUL I TOO WAS CHARGED WITH THE $14.95 NEVER EVER ORDER FROM THIS CATALOG,... Read more

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  • Feb 23
  • Online Shopping
  • Credit Card Change
  • 195
  • REVIEW RATING 4/5

Had to cancel my debit card they were charging me a revolving charge of 12.97 for over a year at random times. NEVER again!!! This is in a very fine print my bank said BEWARE! Another Company does this also Shalie! I am appalled at this practice in business, You've lost a valued customer forever!This practice came into being over the past few years, They treat us like fish! I was hooked but free... Read more

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  • Feb 20
  • Footwear and Clothing
  • Seattle, Washington
  • Return Policy
  • 110
  • REVIEW RATING 4/5

The company mispackaged my item - their fault. They told me I would have to incur the cost of returning the item and then request a reimbursement for shipping costs. I returned the item on 1/26/15. They received the item on 1/30/15. I tried to contact the company by email and received no response. It is now 2/20 and they have not reimbursed me for the shipping nor have they sent a replacement... Read more

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  • Feb 18
  • Footwear and Clothing
  • Scottsdale, Arizona
  • Shirt
  • 223
  • REVIEW RATING 5/5

I ordered a shirt that I was told was in stock (after the last thing I ordered was supposedly in stock but turned out to be back ordered). When it didn't arrive as promised, I called -- told it was back ordered! The next time I called, I was told it would ship in a few days. When it didn't arrive the next week, I called again and told it had been delayed. When the operator said she could... Read more

Was this review helpful? 4 0

  • Feb 04
  • Footwear and Clothing
  • Rumson, New Jersey
  • Vip Program
  • 1
  • 1
  • 272
  • REVIEW RATING 5/5

I ordered a $26 item in August and from September forward Northstyle charged $14.95 to my account. The claim is that I signed up for a VIP Plus account that I was supposed to cancel after 30 days if I no longer wanted it. I never sign up for these programs so something devious is going on here. I called and a very nice young man tried to help. He said he would cancel my VIP program (that I never... Read more

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  • Jan 30
  • Footwear and Clothing
  • Ulmer, South Carolina
  • Sweater
  • 160
  • REVIEW RATING 4/5

Ordered Sweater ND 906. Received Sweater acct. debited 70.45 Returned - inferior fabric. Credited my acct. 59.95 Received same product 1-6-15 debited my acct. 59.95 Returned did nof $ot open because I did not want to pay shipping, again. North Style has 2 returned sweater. I have nothing but a 59.95 debit. NEED CREDIT I am pissed and I have no response from North Style. THey have debited my... Read more

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