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1.8 Based on 61 reviews
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    • Customer service 11
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I ordered Five Lace Camie's the customer service person ,didn't speak English to well so I was hoping my order would be filled right. Received within a few days. One package the Camie looked like it was a return and just thrown in a plastic bag, one had a terrible strong perfume smell that was so strong it was awful. Washed them all by hand and three out of five were fine. The perfume one I had to was twice and hang outside to get that smell... Read more

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Received my order on 6/30/16 and found I needed to exchange it for a different size. Used their form and followed their instructions and Northstyle received my return on 7/6/16 per their web site. No record of the exchange or any info on it such as an email was ever sent to me. On 8/19/16 I called customer service and was given a new order number and told it had shipped. Today, 8/25/16 I checked again and their info shows it has not shipped yet... Read more

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I have ordered from Northstyle several times in the past. The orders came promptly and, when I returned items, I was accurately credited. Something has clearly changed. I have been waiting for 3+ weeks for an order and, when I called Customer Service, they gave me a very vague answer about when my order would arrive: they said it would arrive 7 to 10 days after shipping, but they couldn't tell me when it would ship. When I asked for... Read more

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I received a gift card for my birthday in June of this year. I have tried multiple time to use it by placing an order on line. Only to find out you cannot use it online. Must call number where says redeem. Well, I called that number only for them to tell me that it cannot be used with that phone number. Gave me another number and it was separate company than Northstyle. It took my husband a few phone calls just to get them to mail it to him in... Read more

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I placed an order (I thought) a month ago. I've been waiting and no delivery. I specifically asked if I needed an order number, and was told my last name was enough to track the order. So no order number, no clothes. I've had this happen before with this company so I will not order (or attempt it) again. The order taker obviously did not even enter the order, even though I gave her my credit card number and all appropriate information. The... Read more

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I could go on and on about the endless time I spent trying to get my return shipping postage back for an item I cancelled countless time on line that they backordered after giving me a date it would arrive..It arrived 5 weeks late I never did receive my return shipping, and never received one return e-mail or response on any of mine, they never even notified me and give me the option of cancelling the backorder. I finally had to call customer... Read more

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beware.. we believe northstyle to be a fraudulent company. we had charges appear from a non existent purchase. when we tried to call customer service ot appears they dont exist. please reporr any business with this entity.

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I used to order from Northstyle quite a bit but haven't in some time. I recently ordered a number of items and have been receiving them piecemeal. There is a label sent with the items but no other paperwork. It's just a label - must be sent through the post office. The last of the items has not come - a bathrobe. When I tried to look for the order on line, they asked for my order number which I put it. A message came up that they had no such... Read more

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I started ordering from Northstyle since 6/2016, I have been happy with most of their products and how they fit. I have been waiting for a denim jacket that has been on back order since early June. I receive an email 8/9/2016 stating it is still back ordered. I randomly checked my bank account online and saw that Northstyle was processing the same order for $59.95 3x's , on 8/7 , 8/10, and 8/11 totaling $179.85. So I called customer service on... Read more

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UPS and Fedex are at our door at least 4 times a week - We normally order from Amazon Prime - but i saw some things in the NorthStyle catalog and wanted to try them out. What a joke - i received an email confirmation of my order the same day - - paid through the nose for 2nd Day shipping. First, one item is still back ordered after 2 weeks - 4 items say "shipped", we only received 2. There is NO WAY to get tracking information - and their... Read more

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