2.1
  • Customer service4 votes
  • Quality of item received2 votes
  • Exchange terms2 votes
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  • 1 day ago
  • Footwear and Clothing
  • Roseburg, Oregon
  • Blouse
  • 23
  • REVIEW RATING 3/5

Unless you just have to have the item and lots of time---stay clear of North Style!!! I placed and order mid-January--got 2 pieces first of March---the blouse I was told was on back order---several weeks after I placed the order. I just e-mailed an inquiry and the response was that one item had been returned (not by me!!!) and the blouse was still on back order. No I couldn't get free... Read more

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  • Mar 02
  • Online Shopping
  • Atlanta, Georgia
  • Rebate
  • 34
  • REVIEW RATING 4/5

Placed an order and cancelled. Then I placed another order. I asked about getting free shipping. I'm had to sign up for VIP. Then I had to go to that website to get my "rebate" of shipping and 10% discount. It was a hassle! I have to wait 3-6 weeks to get the rebate! AND, I will be charged $14.98/month to have the service! Are you kidding me??? To top it off, my (2)items, which were in... Read more

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  • Feb 23
  • Footwear and Clothing
  • Philadelphia, Pennsylvania
  • Shirt
  • 87
  • REVIEW RATING 4/5

Sent a shirt back for an exchange. Now two weeks later, still can not get anyone to say they received, which I know they did. SO NOW I AM OUT THE SHIRT AND THE $60. NEXT CALL IS TO THE BBB UNLESS THEY CAN COME UP WITH A REASON, ARE YOU IN MASSACHUSETTS? IF YES, THEN JUST SAY YOU WERE HIT WITH 4 BLIZZARDS! AWFUL, AWFUL I TOO WAS CHARGED WITH THE $14.95 NEVER EVER ORDER FROM THIS CATALOG,... Read more

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  • Feb 23
  • Online Shopping
  • Credit Card Change
  • 85
  • REVIEW RATING 4/5

Had to cancel my debit card they were charging me a revolving charge of 12.97 for over a year at random times. NEVER again!!! This is in a very fine print my bank said BEWARE! Another Company does this also Shalie! I am appalled at this practice in business, You've lost a valued customer forever!This practice came into being over the past few years, They treat us like fish! I was hooked but free... Read more

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  • Feb 20
  • Footwear and Clothing
  • Seattle, Washington
  • Return Policy
  • 72
  • REVIEW RATING 4/5

The company mispackaged my item - their fault. They told me I would have to incur the cost of returning the item and then request a reimbursement for shipping costs. I returned the item on 1/26/15. They received the item on 1/30/15. I tried to contact the company by email and received no response. It is now 2/20 and they have not reimbursed me for the shipping nor have they sent a replacement... Read more

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  • Feb 18
  • Footwear and Clothing
  • Scottsdale, Arizona
  • Shirt
  • 178
  • REVIEW RATING 5/5

I ordered a shirt that I was told was in stock (after the last thing I ordered was supposedly in stock but turned out to be back ordered). When it didn't arrive as promised, I called -- told it was back ordered! The next time I called, I was told it would ship in a few days. When it didn't arrive the next week, I called again and told it had been delayed. When the operator said she could... Read more

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  • Feb 04
  • Footwear and Clothing
  • Rumson, New Jersey
  • Vip Program
  • 1
  • 1
  • 206
  • REVIEW RATING 5/5

I ordered a $26 item in August and from September forward Northstyle charged $14.95 to my account. The claim is that I signed up for a VIP Plus account that I was supposed to cancel after 30 days if I no longer wanted it. I never sign up for these programs so something devious is going on here. I called and a very nice young man tried to help. He said he would cancel my VIP program (that I never... Read more

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  • Jan 30
  • Footwear and Clothing
  • Ulmer, South Carolina
  • Sweater
  • 118
  • REVIEW RATING 4/5

Ordered Sweater ND 906. Received Sweater acct. debited 70.45 Returned - inferior fabric. Credited my acct. 59.95 Received same product 1-6-15 debited my acct. 59.95 Returned did nof $ot open because I did not want to pay shipping, again. North Style has 2 returned sweater. I have nothing but a 59.95 debit. NEED CREDIT I am pissed and I have no response from North Style. THey have debited my... Read more

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  • Jan 29
  • Footwear and Clothing
  • Exchange Policy
  • 1
  • 1
  • 76
  • REVIEW RATING 4/5

I returned an item in late November. Their return slip says that it takes 4-6 weeks for an exchange (which I think is a long time, anyway). I call the first week of January and am told the item is on back order and they will receive their new shipment within the week. After not receiving the item by Jan. 29th, I call again, and am told AGAIN that the item is back ordered and the next shipment... Read more

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  • Jan 28
  • Footwear and Clothing
  • Vip Program
  • 198
  • REVIEW RATING 4/5

I placed an order 12/2014 online with North Style, my first order with them. The following month there was a charge for $14.95 on my credit card. I called, and it was for a VIP program they said I signed up for. I did not sign up for anything, especially something that will have a monthly charge for a program with a company I was just trying out. The first person I talked to was polite but... Read more

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