• Customer Service2 votes
  • Quality of item received1 votes
  • Not knowing clothing product1 votes
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  • Jan 20
  • Footwear and Clothing
  • Neenah, Wisconsin
  • Sweater
  • 35

I have ordered a number of clothing from this company but will never do it again, the clothing is very pricey and the quality is horrible, the last order was a sweater and and it had a cowl neck, the opening was so big you couldn't even make the cowl neck look even presentable. the n returned a cable tunic turtle neck for a smaller size, well got it the body part was better the arms looked... Read more

Was this review helpful? 1 0

  • Jan 07
  • Footwear and Clothing
  • Wellsboro, Pennsylvania
  • Refund Policy
  • 132

I returned two dresses from separate order numbers several weeks ago. They were packaged together. Received acknowledgement of receipt for one dress and a refund. But not the second dress. I have tried email, fax, phone and no one will resolve this. I am basically ignored. The return policy is not as advertised. It is possible that the receiving dept. did not see the second dress and... Read more

Was this review helpful? 0 0

  • Jan 05
  • Footwear and Clothing
  • Vip Program
  • 1
  • 1
  • 188

I placed and order with NorthStyle after receiving a catalog in the mail and my order came with no problem. A month later, a charge of $14.95 appeared on my card. I was told that I had "inadvertently enrolled" in the company's VIP program. I did no such thing. I never enroll in VIP programs no matter what they are offering. When I asked to be removed they said I had to call another number and... Read more

Was this review helpful? 6 0

  • Jan 04
  • Footwear and Clothing
  • Roseville, California
  • Dress
  • 69

If your going to sell your products please have your people that sell your merchandise know something about what they are selling. It is hard to buy a dress when the person on the other end has no idea what it fit's like, or the characteristics of the article have them wear the clothes so they know about them. That's what other business do. It's called good business. I also am upset that after I... Read more

Was this review helpful? 1 0

  • Dec 16, 2014
  • Footwear and Clothing
  • Naples, Florida
  • Charge
  • 1
  • 1
  • 325

Following a legitimate purchase on 11/20/2013, a monthly charge of $12.97 began appearing on our US Bank statement. The latest appeared on the November 2014 statement. I called to ask for an explanation on 12/15/2014. My question was: "What service or product was I receiving for these repeated charges?" I never received an answer that I could understand. Finally, I was turned over to a... Read more

Was this review helpful? 4 1

  • Dec 15, 2014
  • Footwear and Clothing
  • Maple Grove, Minnesota
  • Clothing
  • 195

I ordered 3 items from North Style and they arrived in a timely manner, but I didn't like two of them. I thought I had lost the original packing slip and emailed them two times for information on returning the items without the original packing slip. They never answered either email. Meanwhile, I found the original packing slip and sent the items back for credit. I called them twice and nine... Read more

Was this review helpful? 4 0

  • Dec 11, 2014
  • Online Shopping
  • Positive Experience
  • 210

I placed an order with NorthStyle and received a confirmation email with a shipping date. I received the item before the date promised. I did not like the item and planned to return it, but the return label was printed badly and I had to call the customer service number to get the actual address. The person in customer service was very pleasant and helpful. After reading all of these negative... Read more

Was this review helpful? 2 0

I have never had a problem with North Style for the times I've purchased items. I even returned something with a prompt refund. I love their prices and the quality is good Add comment

  • Dec 05, 2014
  • Footwear and Clothing
  • Top
  • 162

On November 28th, I ordered a dressy black velvet burnout top from their website. The item looked very nice in the photo on their webpage, looked just perfect to wear with a pair of black velvet slacks to a holiday party this month. Unfortunately, when it arrived, I was horrified to discover that the lovely, delicate velvet top had a heavy metal zipper down the back! Now the description does... Read more

Was this review helpful? 3 0

  • Nov 26, 2014
  • Footwear and Clothing
  • Lexington, Kentucky
  • Online Order
  • 222

I returned an order and requested other sizes. Three weeks later I still hadn't received any confirmation of returns or future shipments, I contacted Customer Service to inquire. Fortunately, I kept the tracking order from UPS so my returns could be located. The first time I called I was put on hold with a recording to leave my number and they would call me back. NO call. The 2nd time I got... Read more

Was this review helpful? 6 2

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