2.0
  • Conversation with cs person1 votes
  • Customer service7 votes
  • No refund4 votes
  • Quality of item received3 votes
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  • 2 days ago
  • Footwear and Clothing
  • Overland Park, Kansas
  • Membership
  • 25
  • REVIEW RATING 4/5

This company is getting away with fraud by way of signing people up automatically for a membership they did not authorize. You get around it by saying an email was sent but I get hundreds of emails a day and many are from companies with sales offers and I don't have the time to check each of these. You count on that factor to say we have been advised that we were offered a free month membership... Read more

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  • 2 days ago
  • Footwear and Clothing
  • Overland Park, Kansas
  • Membership
  • 16
  • REVIEW RATING 4/5

After ordering merchandise from this company, they began charging my credit card 14.95 per month for a club I had not asked to join. The charges were discovered only because I was going through my transactions to look for another charge. This is fraudulent and I can see from reports online that this company makes this an ongoing habit. This company should be looked into by the better business... Read more

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  • Apr 16
  • Footwear and Clothing
  • Chicago, Illinois
  • Blouse
  • 138
  • REVIEW RATING 4/5

It took four days to ship my order although I paid $11.95 for express shipping. FedEx dropped my package at the post office on a Saturday! Since we were closed on Saturday, I expected the package to be delivered on Monday. Well, I never received my package. Northstyle and the post office both denied any responsibility and Northstyle refused to file a claim with the Post Office for my lost... Read more

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  • Apr 10
  • Online Shopping
  • Marshfield, Massachusetts
  • Online Order
  • 150
  • REVIEW RATING 4/5

While attempting to place an order, I had an issue that needed to be resolved ( they had offered me free shipping) and I asked to speak with customer service. Could I be connected," no, here is the number" again I asked if I could be connected, " is there some reason you cant call? !!!" They had offered me free shipping if I placed the order I had started (left items in my cart, got an email... Read more

Was this review helpful? 1 0

  • Apr 07
  • Footwear and Clothing
  • Minneapolis, Minnesota
  • Jacket
  • 96
  • REVIEW RATING 4/5

My wife ordered a lot in January. The jacket she ordered was back-ordered. We called at the end of March to get yet another "story' about its status. Can't get them, discontinued, back-orders would be fulfilled, they had 7 come in and they were going to send one out the last week of March. Today I called and they said one of their agents cancelled our order....but they would have more in October... Read more

Was this review helpful? 1 0

  • Apr 03
  • Footwear and Clothing
  • Online Order
  • 131
  • REVIEW RATING 5/5

This is one of the worst companies I have come into contact recently. Their merchandise is of such poor quality. It looks nothing like what is in the catalog. Also, there is no discount or free shipping for any order. I placed an order of over $160 and ended up paying close to $20 for shipping. When I returned all the items, the shipping was $11 dollars insured via UPS. Why do they charge so... Read more

Was this review helpful? 7 0

  • Apr 03
  • Footwear and Clothing
  • Norwood, Massachusetts
  • Clothing
  • 68
  • REVIEW RATING 5/5

Called about a backordered item and got to deal with the rudest customer service rep I have ever dealt with ever. I order almost all of the clothes online and this is, by far, one of the worst catalogs to deal with. Also, they rarely have decent sales, rarely discount shipping and have some weird subscription plan they try to sell you that you would have to order from them quite a bit to make it... Read more

Was this review helpful? 3 1

  • Mar 23
  • Footwear and Clothing
  • Clearwater, Florida
  • Clothing
  • 242
  • REVIEW RATING 5/5

After my initial purchase in Nov. I rec'd my refund Including ship fee which took a long time. OK things are going as planned. However, I continued to purchase items from Northstyles & vendors they recognized. Icalled two wks ago & spoke to a gentleman who was going to put three sets of coupons in the mail for products I purchased. Sorry to say, I'M STILL WAITING. THEY HAD NO TROUBLE... Read more

Was this review helpful? 1 1

  • Mar 11
  • Footwear and Clothing
  • Mcpherson, Kansas
  • Positive Experience
  • 2
  • 2
  • 294
  • REVIEW RATING 4/5

I am a frequent buyer from Northstyle. I have never had a difficulty with the company. When I've ordered something that ends up being out of stock, I've been notified and given the option to continue to wait or cancel. Either way I have been offered a 10% on my next order. I often think the way we treat people has much to do with the outcome. If you assume the worst in people or a company... Read more

Was this review helpful? 3 3

  • Mar 04
  • Footwear and Clothing
  • Roseburg, Oregon
  • Blouse
  • 234
  • REVIEW RATING 4/5

Unless you just have to have the item and lots of time---stay clear of North Style!!! I placed and order mid-January--got 2 pieces first of March---the blouse I was told was on back order---several weeks after I placed the order. I just e-mailed an inquiry and the response was that one item had been returned (not by me!!!) and the blouse was still on back order. No I couldn't get free... Read more

Was this review helpful? 2 0

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