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  • Customers like
    • Clothng i got fairly well3
    • Catalog2
    • Conversation with cs person1
  • Customers don't like
    • Customer service9
    • No refund7
    • Cusotmer servvie6

  • Aug 22
  • Footwear and Clothing
  • Lindon, Utah
  • Northstyle Vip Club
  • 42
  • REVIEW RATING 4/5

North Style has the VIP thing, all you put is your email and you can have free shipping and special deals. Right? Wrong! They do not tell you it costs anything until you submit your email and are signed up. They do allow for you to cancel it within 30 days, but I don't know about anyone else, but I for one, cannot stand signing onto something that sounds free, just add my email, because I... Read more

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  • Aug 09
  • Footwear and Clothing
  • Flemington, New Jersey
  • Top
  • 61
  • REVIEW RATING 3/5

I ordered 2 tops from Nothstyle. One was too small and the material looked cheap and the other strank almost 3" after the first wash. I washed as directed. I'm 64 yrs. old and I know how to do laundry. Now I must return it and pay the shipping for this inferior product. I was offered a replacement but why would I want it? Fortunately I didn't fall for the VIP CLUB. I will never buy from... Read more

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  • Aug 05
  • Online Shopping
  • Northstyle Cancellation Policy
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

I ordered a few items online from NorthStyle last year. Since my order I have been getting monthly charges on my credit card without ordering anything. I did not sign up for any subscription to this company (to my knowledge) nor do I want a subscription to this company. In the future, I will not order ANYTHING further from them. I have disputed these monthly charges through my bank and they... Read more

Was this review helpful? 0 0

  • Jul 20
  • Footwear and Clothing
  • Bountiful, Utah
  • Northstyle Vip Club
  • 134
  • REVIEW RATING 4/5

I purchased clothing from Northstyle.com and was directed to their VIP membership where I would get 10% of purchases and free shipping. This never happened because of the hoops you have to jump through. You have to register as a member and you don't get the discount then, but on your next purchase as long as you jump through all their hoops. Then after a few weeks I had a $14.95 charge on my... Read more

Was this review helpful? 2 2

  • Jul 13
  • Footwear and Clothing
  • Chicago, Illinois
  • Northstyle Vip
  • 57
  • REVIEW RATING 4/5

You are charging me 14.95 on my charge card for VIP status that I do not nor did I sign up for. I would like you to take all these 14.95 charges off my credit card (credit this back to me). As a business owner this is fraudulent charges you are charging customers with out their agreeing. As we do have a lawyer on company staff, if this is not resolved he will be contacting you. Thank You Please... Read more

Was this review helpful? 0 0

  • Jul 08
  • Footwear and Clothing
  • Northstyle Cancellation Policy
  • 102
  • REVIEW RATING 4/5

My first order: everything went well. Lucky me. My second order: received half the order, with the other half on "back-order". After 30 days, no email offering status (I thought there was a consumer law, at least in my state, that customers had to be notified at the 30-day mark) or a chance to cancel. After 40 days with no notification, I emailed CS and asked to cancel. a few days later, I get... Read more

Was this review helpful? 0 0

  • Jul 07
  • Footwear and Clothing
  • Yuma, Arizona
  • Northstyle Shipping
  • 67
  • REVIEW RATING 3/5

I placed order and promptly rec'd comfirmation and it stated I would get another email once shipped. 3 weeks later and 3 emails later, I finally received response to my emails, it said order shipped. I called CS and gave order # and support #s but the cs person couldn't find any record of order. Evidently she found ordered and stated it was shipped a month ago. I explained I never rec'd. She... Read more

Was this review helpful? 0 0

  • Jul 07
  • Footwear and Clothing
  • Louisville, Kentucky
  • Northstyle Tunic
  • 101
  • REVIEW RATING 4/5

I returned 2 tunics. One was too small, one was defective. I requested an Exchange for the defective tunic and a Refund for the one too small. Both have been received by them. I have their Confirmation emails to prove it. They have Sent me a "we'll get back to you shortly" email every time I write. I have stacks of those, but no other Contact. I have been fighting this since May. I have been... Read more

Was this review helpful? 0 0

  • Jul 05
  • Footwear and Clothing
  • Sacramento, California
  • Clarks Leather Wedge Sandals
  • 72
  • REVIEW RATING 4/5

Purchased Clark Leather Wedged Sandals, NF369, for $99.00. The shoes did not fit right. Returned in May, have NOT HEARD A WORD, until I received email last week that something I DIDN'T purchase was on its way (and charged to my VISA). Inquired about both, only response was "we're looking into it." Then nothing. I've been a satisfied catalog shopper for some time, but never again with Northstyle.... Read more

Was this review helpful? 0 0

  • Jul 03
  • Customer Service
  • Wellsboro, Pennsylvania
  • Northstyle Free Catalog
  • 92
  • REVIEW RATING 4/5

I'm blown away by these reviews! Wish I would have known before I returned 2 items for an exchange and 1 refund in the beginning of May. I have been e=mailing everyday, and no response, except to say I would be contacted shortly by a rep. Nothing. I cancelled all of their catalogs...I really don't need this kind of stress, but, I'll keep writing everyday to them. After reading the reviews, I... Read more

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