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NorthStyle

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35 complaints

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NorthStyle is an online seller of women's clothing of different styles, as well as jewelry, sleep and loungewear, plus and petite size clothing, fashion accessories, home & gift etc. NorthStyle’s credo is quality, comfort, and aesthetic value, combined with 100% customer satisfaction. Properly cared for, NorthStyle apparel will keep its bright color and original fit wash after wash. NorthStyle is headquartered in Chelmsford, MA and is working exclusively on markets of USA, Alaska, Hawaii & Puerto Rico and Canada. Orders can be placed on line, ordered directly over the web, by phone, by fax or by mail (using printed order form). Please try to contact NorthStyle Customer Service directly prior to posting any complaints on this site.

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NorthStyle Complaints & Reviews

NorthStyle Reviews

Lilcjsmom
NorthStyle - Are you kidding me with this shipping?
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I placed an order for two dresses on May 5th thinking I'd have plenty of time to receive the dresses and make sure that at least one of the dresses fit before a special event on th...

#318649
May 15, 2012
16

Totustuos
NorthStyle .com
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I like the style of the clothing from this merchant. However, while shopping from their catalogue / online and after going through the cart information and spending time inputing ...

#316844
May 06, 2012
148

Anonymous
NorthStyle - Inventory My A@@
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

On March 29 I placed an order with Northstyle and when the order didn't arrive by April 10 I called to ask what the holdup was. I talked to a gal who told me they just finished se...

#312858
Apr 17, 2012
376

Anonymous
NorthStyle
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

It took this company 13 days to even ship my order and I still have not received it. One item was cancelled and they did not contact me and their customer service is sorely lackin...

#308712
Mar 30, 2012
283

Anonymous
NorthStyle - Freeshipping!
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I do not want a membership in freeshipping and cannot find the site to cancel. my membership # is 12817676. email address is bgbrock@yahoo.com, please help me resolve this issue wh...

#306859
Mar 22, 2012
254

Anonymous
NorthStyle - High price to ship. Slow shipping time
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I order a lot of cataloge products from the Internet. North Style has a very high shipping rate (price, not weight) and the items take an a very long time to arrive. I almost e-ma...

#290959
Jan 22, 2012
459

Anonymous
NorthStyle - Bad deal
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I'm boycotting North Style. I have been a customer for years but now I have decided that no matter how lovely the clothes are, I'm not going to purchase from them again. ...

#287094
Jan 06, 2012
1320

Booker
NorthStyle - Refused to acknowledge returned merchandise
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I returned over $100 worth of merchandise to them and never received a refund. In fact, the only response I can get from them is that they don't see anything in their computers ab...

#286683
Jan 05, 2012
524

Anonymous
NorthStyle - Shipping charged by amt spent not actual costs.
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Shipping should be by costs not amt spent. Some of the more expensive items weigh less. Doesn't make sense so cancelled order. Why does the complaint have to be a 100 words ...

#286271
Jan 04, 2012
413

Anonymous
NorthStyle - NOrth Style
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Wow....I was going to be placing an order with NOrth Style after I saw their catalog and liked what I saw, but after reading numerous complaints...life is too short and there are l...

#285924
Jan 02, 2012
561

TexasLady
NorthStyle - how do they stay in business?
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Ordered $450 in merchandise on 12/10 and received notice that order had been received. That was only communication received. On Sunday, 12/18, checked on line and saw that NOTHIN...

#282567
Dec 19, 2011
742

Harley R...
NorthStyle - I can't believe they're still in business
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I ordered two items (over $100.00) on 10/28/11, paid $14.95 in shipping cost and did not receive items until 11/9/11. The shipping cost was absurd and the time to receive items wa...

#281138
Dec 12, 2011
491

Anonymous
NorthStyle is very ineffiecient
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I ordered one pair of pants from NorthStyle in September. There was a problem with their computer system, and I never received a confirmation. I assumed the order did not go thro...

#278448
Dec 01, 2011
433

Anonymous
NorthStyle - con ads on website
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

In September, I ordered from your Northstyle. I accepted an offer from Savings Ace that I found on their website. I called them to cancel within the required 30 day time limit. ...

#271791
Oct 31, 2011
505

Anonymous
NorthStyle - Changed prices from sale price to full price
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I found a jacket in their catalog I liked and went online to order it. While there, I found several sale items I liked also. I went to place an order and they asked me for my custo...

#268073
Oct 14, 2011
752

Anonymous
At NorthStyle the customer comes last
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I have been a Northstyle customer for years; they have cute styles. But I have never encountered this problem with them before. Recently I ordered three items, all in the same size...

#267617
Oct 12, 2011
1008

Anonymous
NorthStyle - Ordered slacks on 8-2-11 still have not got them
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Ordered slacks on 8-2-11, from Northstyle catalog slacks were on backorder but were promised to be mailed in 30 days or less, now is 9-27-11 and still no slacks.On inquiry they sa...

#264534
Sep 27, 2011
490

Anonymous
NorthStyle
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Iorder dress on sale they credit my account for sale price needed another size then they charge my account regular price it was & evan exchange it was free shipping no where this h...

#259689
Sep 03, 2011
409

Remez
NorthStyle .com doesn't email you to say they've received your return
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

Contrary to what another reviewer wrote, Northstyle.com does NOT send customers an email saying that they received your returned merchandise. I sent a return insured and with deli...

#257251
Aug 23, 2011
598

Rcolson
NorthStyle return shipping
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I order frequently from Northstyle. Have never had any problems with them but their policy on return shipping is frustrating. So if you do order, be sure you either order the cor...

#252904
Aug 02, 2011
957

Anonymous
NorthStyle - A Want to be customer
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I wanted to be a new customer, but I see alot of complaints and problems with this company, either its the product/customer service/shipping complaints, that tells me alot about th...

#252621
Aug 01, 2011
628

Thief
NorthStyle - Shame on you North Style
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I have recieved North Style catalogs for several years. I was going to place an order this evening. NOT after readying MANY!!!!! complaints. Thanks to Pissed Customer outrage I can...

#252400
Jul 30, 2011
594

Anonymous
NorthStyle - Would not refund the return shipping costs.
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I placed a sizeable order with NorthStyle, Land's End, Orvis, and Soft Surroundings, spending over $1000. Northstyle is the only company that did not include a prepaid return ...

#247328
Jul 06, 2011
748

Susanh3
NorthStyle in Massachuettes
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

This company has horrible clothing, cheap junk, and when you send it back, they can't seem to credit your account or send a refund check. No one knows what they are doing. My...

#246322
Jun 30, 2011
604

Deucer
Do Not Buy From NorthStyle !!!
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

In addition to poor customer service (major hold times) this company misrepresents an offer that leads to your credit card being charged $14.95/month for Shopping Essentials. You...

#245817
Jun 28, 2011
1042

Therealm...
NorthStyle Customer Service is Terrible!
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I tried to order from this catalog but when I wanted to complete the order, all the sale prices were raised to regular prices. When I called, the customer service rep told me that ...

#238868
May 21, 2011
1196

Sickofit...
NorthStyle - Beware of online credit card use with this company
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I ordered about $300 in merchandise from northstyle May 12, I don't order online very often, so was very surprised To find that after 6 six day status was "waiting on customer". I ...

#238455
May 18, 2011
1887

Anonymous
NorthStyle - The person could not explain clearly why there were complaints.
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I received a catalog and wanted to order an item. Then I saw many complaints listed. I called and the phone went dead. I called again and did get someone. She said something ab...

#236168
May 06, 2011
1281

Anonymous
NorthStyle - Lousy service, poor quality, non-functional website.
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I tried one order from this company & returned everything due to poor quality & fit. I ttempted to try again, but their website doesn't work lately. I can view items, but can't p...

#234048
Apr 24, 2011
1141

AnnoyedI...
NorthStyle - Still waiting for order to ship
5.0 2 BITS Trail P.O. Box 3336 Chelmsford MA 01824-0936 1-877-756-4075 http://www.northstyle.com/cservice.asp

I am having the same problems as others who have posted - placed an order four days ago, charged the maximum shipping amount (pretty high at $19.95 for four items), customer servic...

#233130
Apr 19, 2011
1028
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Related Information

Footwear and Clothing
Clothing is a type of self-expression since a person considers himself as a person; he tries to stand out and to differ from the other. Clothing and footwear is a way to differ. Own style, favorite color – these are elements of self-expression. Clothing initially did not mean so much, it was just a way to cover and to warm, but clothing and footwear evolved with people, it changed, it assigned different types of clothes and footwear for different groups of people or for different activities according to some criterions. Clothing in some way also acquired a range of social and cultural functions, such as individual, occupational and sexual differentiation, or social status.

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